We provide services in the public and private healthcare sectors 

For over 10 years, we've worked with NHS hospitals, local surgeries' and private sector providers to improve people’s care and to create a safe and effective environment for patients, residents, staff and visitors. 1SC seek innovative security measures to ensure the best service is being delivered and we continuously invest in our staff ensuring they are highly trained and passionate about the quality of care they deliver.

We deliver Security and Concierge Services on a 24-hour basis, assisting you each and every day by: 

• We create a "pro-security" culture amongst staff
• We deter anti-social behaviour and vandalism
• We prevent accidents and incidents
• We actively detect and report problems
• We investigate incidents in a fair, objective and professional manner
• We act as professional witnessess 
• We always seek redress through the criminal justice system for those whose actions lead to loss of resources or violence 

We understand the complexities of working in both hospitals and Mental Health environments and the legislation and guidance that surround these specialist areas.

We work alongside clinical staff ensuring the protection of:

• The patients and staff
• The NHS property and assets

We provide full support to our clients including advice and assistance on policies and procedures, maintaining regular contact with our client’s management and Local Security Management Specialists (LSMS).

Our LSMS is keen to hear about the following kinds of incidents involving staff, service users or visitors:

• Physical assault and non-physical assault
• Harassment
• Theft
• Criminal damage
• Antisocial behaviour in and around where you work
• Genuine security concerns
• Queries surrounding the work we do

1SC Guarding Code of Behaviour

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